Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Still receiving email notifications after selling cameras

Reply
Discussion stats
  • 2 Replies
  • ‎2023-08-28 07:56 AM
  • 974 Views
  • 1 Like
  • 3 In Conversation
Semler3
Follower
Follower
‎2023-08-28 07:56 AM

I have sold all my devices, deleted all from my account dashboard yet I still receive low battery email warning.  How do I stop this?

Labels:
0 Likes
Reply
Message 1 of 3
974
2 REPLIES 2
StephenB
Guru Guru
Guru
‎2023-08-29 05:40 AM
@Semler3 wrote:

I have sold all my devices, deleted all from my account dashboard yet I still receive low battery email warning.  How do I stop this?

Weird that you are seeing this.  I'm tagging the mods ( @JamesC and @ShayneS ) to call their attention to your post.

 

You could try deleting the account, but it might be best to wait for the mods to weigh in.  Or perhaps contact the buyer, and ask them to reset their system.

0 Likes
Reply
Message 2 of 3
784
ShayneS
Arlo Moderator
Arlo Moderator
‎2023-08-30 12:12 PM

Hi @Semler3 I provided this info to the support team and someone will be reaching out to you regarding this.

 

Thank you 

Reply
Message 3 of 3
757
Related Labels
Discussion stats
  • 2 Replies
  • ‎2023-08-28 07:56 AM
  • 975 Views
  • 1 Like
  • 3 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.