Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Sporadic False Alerts (day & night)

Reply
Discussion stats
  • 1 Reply
  • 950 Views
  • 0 Likes
  • 2 In Conversation
KraigE
Follower
Follower

In the last few days we have been receiving an increase in 'false alerts' at all times of the day from our indoor cameras.  6+ alerts at night on our indoor camera (no pets, windows closed) and same during day. Has there been a recent firmware update? We reset the basestation.

-Basestation FW: 1.12.2.1_2798

-Camera FW: 1.3.314

 

1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support