Arlo|Smart Home Security|Wireless HD Security Cameras
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Smarthub vmb5000

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Ncbrian211
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‎2023-11-18 06:02 AM

I cannot get my hub to connect with homekit. I have tried several times and nothing. As I understand the token might need to be reset? If so can I get mine reset?

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BrookeN
Arlo Moderator
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‎2023-11-20 10:40 AM

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

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