Arlo|Smart Home Security|Wireless HD Security Cameras

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SDfish
Aspirant
Aspirant

I was on the arlo sight where you can view your live feed, I was signd out due to anothe divice loging in,(not by me)  I didnt view any feed but the time stamp in the bottom left hand corner for all my cameras said "just now" as in I just now viewd the live feed when I didn't. one of my cameras was actuly off for more then 12 hours. when I turend it on, right after I was loged out and logged back in, The time stamp was the same for that camera that was off also it said (Just now)

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JamesC
Community Manager
Community Manager

SDfish,

 

Do you use the Arlo mobile app? This can sometimes occur if you are attempting to log in when you are already logged in from a different device.

 

If you have any reason to believe someone may be accessing your account without your permission, we strongly advise you to change your password.

 

JamesC

SDfish
Aspirant
Aspirant

I do use the app, but this wasnt the case this time. ill keep a close eyey on it and change my password