Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Showing "Getting status" message on app for cameras

Reply
Discussion stats
  • 1 Reply
  • ‎2018-10-10 04:38 PM
  • 1064 Views
  • 0 Likes
  • 2 In Conversation
Jo150578
Follower
Follower
‎2018-10-10 04:38 PM

My app the cameras have been saying getting status all day i have uninstalled, forced stop logged in and out and reset base unit no differece

Labels:
0 Likes
Reply
Message 1 of 2
Views icon 1,064
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2018-10-11 06:16 AM

Have you tried both the app and a browser as well as the app using both cell service and WiFi?

0 Likes
Reply
Message 2 of 2
Views icon 1,056
Related Labels
Discussion stats
  • 1 Reply
  • ‎2018-10-10 04:38 PM
  • 1065 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.