Shared base station not showing in modes

[83scr]

My wife and I have the Arlo 3x camera system each. Two base stations and 6x cameras all up on two separate accounts. When first setup almost a year ago we shared each other's cameras (3x cameras each) with no problems but now under mode I can't see her shared devices to be able to change modes but when I go to cameras they are all there but her account remains unchanged she is able to change modes of all six cameras. We both have administrative rights to each other's account and I have tried reinstalling everything as well as resharing devices but nothing is working... any help would be great...

[TomMac]

I wpould go back and check the admin rights granted...

If you already taken the system down and back up, I have nothing else but maybe it;s time to upgrade to a higher paid account and just put them all in one account ( and then share instead of 2 way share )