Arlo|Smart Home Security|Wireless HD Security Cameras

Shared account users receiving notifications?

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Betty49
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I am main person on the video but I gave access to my son and husband somehow my son is mean he is getting all the notifications I am not getting them how do I switch over or I get the notifications instead of my son


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steve_t
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Master

Are you logged in as the primary account holder on your phone app? Does the app have permission to receive notifications? If yes to both, try uninstalling the app. Restart your phone. Install the app again and log in as the primary account holder. Your son and husband should not be using these account details to log into their apps