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Seriously Arlo?! Only installed for a week--

BetsyS
Aspirant

Seriously Arlo?! Only installed for a week--

Ok so I've had the system up a full week now and the cameras are already crapping out. First motion doesn't always catch. I've even danced in the porch to trip it and nada. So side note of you want to steal a package just dance around and Arlo will act like your friendly dog and let people still take your stuff.

The video lags and delays non stop and almost every video looks like this::

https://arlo.netgear.com/hmsweb/users/library/share/link/32056B98D2FD0CC9
3 REPLIES 3
BetsyS
Aspirant

Seriously Arlo?! Only installed for a week--

Ok so I've had the system up a full week now and the cameras are already crapping out. First motion doesn't always catch. I've even danced in the porch to trip it and nada. So side note of you want to steal a package just dance around and Arlo will act like your friendly dog and let people still take your stuff.

The video lags and delays non stop and almost every video looks like this::

https://arlo.netgear.com/hmsweb/users/library/share/link/32056B98D2FD0CC9
BetsyS
Aspirant

Re: Seriously Arlo?! Only installed for a week--

JamesC
Community Manager

Re: Seriously Arlo?! Only installed for a week--

BetsyS,

 

It sounds like interference could be causing the issues you describe. Consider relocating the camera and/or the base station and see if you get the same results. Be sure to avoid placing your Arlo system near other WiFi devices, baby monitors, cordless phones etc. as all of these devices can interfere.

 

I hope this helps!

JamesC

BetsyS
Aspirant

Re: Seriously Arlo?! Only installed for a week--

Nope, didn't work.