Serialnumbers

[Berkem]

I Can't get the serial number detected

I have green lights.

I have base unit connetcted to the same router as the PC.

What can I do more.

I have reseted the base unit.

I have disconnected the mains and reconnected.

Nothing helps.

[JohnR]

Hello Berkem, 

Please check the LEDs on the front of you base station and tell me what are the status. Please refer to this link below: 

What do the LEDs on my Arlo base station mean?

https://community.netgear.com/t5/Arlo-Knowledge-Base/What-do-the-LEDs-on-my-Arlo-base-station-mean/t...

I'll be waiting for your reply. 

Thanks, 

JohnR

Arlo Team