Sensitivity changes

[Epps]

The sensitivity on my Arlo camera changes on its own. I keep it at 20, every time I check after getting multiple notifications (usually within a few days), it will have jumped back up to 80.

How can I get my Arlo to not self adjust?

[TomMac]

Have you tried rebooting the base unit ?

[Epps]

I have not. But now I will.

[jguerdat]

Are you changing the setting in your modes and rules? A lot of folks make the mistake of thinking that the motion detection test is the way to set it.

[Epps]

I think that is how I was doing it. So I need to change it in rules? How?

[TomMac]

go to MODES. click on base and modes will be on right...... hit the pencil or ">" to edit ARMED... click edit on camera, then under Motion is detected , hit edit again...change slide bar for sense level ( higher is more ) then save

Most of mine run at about 90%... change it up or down from the default 80% only 1 or 2% per time, test... you want max detection without a lot of false triggers

[Epps]

Now since I reset my base station the app isn’t recognizing it. I removed it and tried to reinstall it and it says that there are no Arlo devices found! How do I fix this?

I can’t fix my modes until I have a base station/cameras to use.

[jguerdat]

Have you removed all devices from Settings, My Devices? After you do that, hold the reset button until the LEDs flash amber. Let it reboot and try again.