Arlo|Smart Home Security|Wireless HD Security Cameras

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Sveinolse
Luminary
Luminary

Before the new update that gives us the Smart Arlo etc. the Schedule mode ain't showing in the mode - only the clock.  See atc.  Is it posible to get this back?  I think I schould contact support, but try this first.  I'm sure it is a softwear failure.


Screenshot_20181129-225121_Arlo.jpg

---Svein Olsen, Oslo, Norway---
(...and I hope Google translater do it well...!)
1 ACCEPTED SOLUTION

Accepted Solutions
Sveinolse
Luminary
Luminary

The version 2.7.2_25500 are here. Updatet my phone with it, and it solve the problem with not showing the modes. Now I'm happy for this, but the updated version came with an other problem: It crasch every time I try to reach the mode-menu... But that has to bee an other tread.


---Svein Olsen, Oslo, Norway---
(...and I hope Google translater do it well...!)

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15 REPLIES 15
Sveinolse
Luminary
Luminary

Use version 2.6.4_23200, Android.


---Svein Olsen, Oslo, Norway---
(...and I hope Google translater do it well...!)
jguerdat
Guru Guru
Guru

It seems to vary for me. Right now my lights bridge only shows the clock but 2 bases and my Q show not only the clock but also the current mode.

Sveinolse
Luminary
Luminary

I also have a problem watching the mode when it's on. There are so many small flaws that make it so big an iritation, so I wonder if Arlo is the right product for me.


---Svein Olsen, Oslo, Norway---
(...and I hope Google translater do it well...!)
Sveinolse
Luminary
Luminary

Why Ain't there som from Arlo to answer this?  Have to take it to the support...?


---Svein Olsen, Oslo, Norway---
(...and I hope Google translater do it well...!)
Sveinolse
Luminary
Luminary

Email from Arlo today:

Topic: Schedule don't show the mode - only the clock
Date: 30-11-2018 06:54 AM

Did it solve your problem?

Click here to view the reply and mark one as an Accepted Solution.

This helps others find helpful answers in the community too!

 

Sorry, but there are still only clock's!


---Svein Olsen, Oslo, Norway---
(...and I hope Google translater do it well...!)
jguerdat
Guru Guru
Guru

New Android app today - mine are being displayed as clock and mode.

Sveinolse
Luminary
Luminary

@jguerdat wrote:

New Android app today - mine are being displayed as clock and mode.


Do you mean version 2.6.5_23400?  Do you mean. In case I have downloaded it and installed, but I still have the clock's. Will try to delete the schedule and try again, but I must have a little more time.


---Svein Olsen, Oslo, Norway---
(...and I hope Google translater do it well...!)
Edinburgh_lad
Apprentice
Apprentice
Initially it does show as click and status. However, if you look at it again, it's clock only.

Yes, I agree with you - Arlo app needs a bit of work when it comes to all the small issues.
Sveinolse
Luminary
Luminary

@jguerdat It works fine in a browser.  But not in the app.  See the attachment.


---Svein Olsen, Oslo, Norway---
(...and I hope Google translater do it well...!)
Sveinolse
Luminary
Luminary

Just put in a note here for to keep up the tread.


---Svein Olsen, Oslo, Norway---
(...and I hope Google translater do it well...!)
Sveinolse
Luminary
Luminary

Nothing hapends here...?!


---Svein Olsen, Oslo, Norway---
(...and I hope Google translater do it well...!)
jguerdat
Guru Guru
Guru

The same thing happens here. That's why I use a browser to check/set things in the Mode tab.

Sveinolse
Luminary
Luminary

News from Support, 06.02.2019:

 

"I have to inform you that this week we will release the new version of the android app (2.7.2) which will hopefully solve your problem."

 

Can we hope this is true?


---Svein Olsen, Oslo, Norway---
(...and I hope Google translater do it well...!)
Sveinolse
Luminary
Luminary

The version 2.7.2_25500 are here. Updatet my phone with it, and it solve the problem with not showing the modes. Now I'm happy for this, but the updated version came with an other problem: It crasch every time I try to reach the mode-menu... But that has to bee an other tread.


---Svein Olsen, Oslo, Norway---
(...and I hope Google translater do it well...!)
jguerdat
Guru Guru
Guru

No such problem here. Reboot your phone and reinstall the app.