Arlo|Smart Home Security|Wireless HD Security Cameras

Saving a snapshot

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Hunterss
Aspirant
Aspirant

Looking for a way to save a snapshot to my I pad for further viewing. 

8 REPLIES 8
jguerdat
Guru Guru
Guru

When viewing a video or snapshot you have the option to download it under the video/snapshot.

Hunterss
Aspirant
Aspirant
 
Hunterss
Aspirant
Aspirant

Still no solution. I don't get videos, sat is too slow. I get live updates, still pictures. I can't find a way to move those stills from the camera to the library. Or some way to download the live still image from the camera to anywhere.   Anyone have any ideas?

habarric
Guide
Guide

I wish I could get my wire free cameras to even create a snapshot!  My Q does just fine, wire free...not so much.

JamesC
Community Manager
Community Manager

hunterss, habarric

 

When live viewing the camera click the camera icon to take a snapshot. The snapshot will then appear in the library where it can be downloaded locally if you choose to.

 

Are you getting any error messages when trying to take a snapshot?

 

JamesC

mvgolfer
Aspirant
Aspirant

How do I save snapshots

Model: VMC3030 | Arlo Wire-Free Camera
mvgolfer
Aspirant
Aspirant

error message when trying to download "user denied access"

jguerdat
Guru Guru
Guru
I don't have iOS but I'd bet you do. You need to set the appropriate permissions to download. There are solutions found by search here or maybe someone else can jump in.