Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Safari cannot access netgear arlo server from outside of the US.

Reply
Discussion stats
  • 1 Reply
  • ‎2015-11-07 06:34 PM
  • 2419 Views
  • 0 Likes
  • 2 In Conversation
Llewxam
Star
Star
‎2015-11-07 06:34 PM

I am currently traveling outside the US, in the Carribean, and Safari cannot or will not access my Arlo videos. Is anyone else having this problem? 

Labels:
0 Likes
Reply
Message 1 of 2
2,419
1 REPLY 1
JamesC
Community Manager
Community Manager
‎2015-11-09 10:10 AM

Llewxam,

 

What error message are you getting when trying to view a video that indicates it is not working? Consider trying to access from a different browser or the Arlo mobile app and see if you get the same results. 

 

JamesC

0 Likes
Reply
Message 2 of 2
2,398
Related Labels
Discussion stats
  • 1 Reply
  • ‎2015-11-07 06:34 PM
  • 2420 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.