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I'd say the attached screenshot of the iOS app pretty much sums up my experience and satisfaction with my Arlo system.
I mean seriously, I read of these issues all over the place. This thing has turned into the classic car-alarm scenario - it so rarely works that I quit paying much attention to it. It seems like when you don't touch it, it does a decent job at recording and reporting events - but try anything "on demand", and all bets are off. Doesn't matter the scenario - I am 100% convinced it's the app. Why?
I've tried:
- On my local network
- Internet
- Hidden SSID
- Broadcast SSID
- MAC filtered
- No MAC filtering
- Firmware is all updated
- Rebooted the base station
- Rebooted the app
- Reset the base station
- Powered off all networking gear in my house
- BLAH FREAKING BLAH
I've tried everything. The app behaves the same regardless of it's environment. It may go weeks at a time with no hiccups, but that time you really want to check it, you get something like shown above.
I also recently had to RMA a camera (barely a year old) because it displayed only pink video.
I'm starting to wonder why I paid so much for this system. I hold it to a little more scrutiny, because it's advertised as a SECURITY camera. It's not dependable, never really has been, and I now wonder what my alternatives are. Anyone have any experience with a different (better) system? Arlo continues to thrive because they are more or less the only competition in the truly wireless camera space. I'm about ready to say "screw it" and run cable all over the house, but I'm concerned that the real issues are with the app, not the cameras.
Thoughts?
Accepted Solutions
Reinstalled as instructed. Initially acted a little more stable, but that honeymoon ended pretty quickly.
I was at an appointment this morning. Got an alert. Opened app on my iPhone, this is what I get.
Note, my battery levels show full on all devices, except the one showing offline. Today it's consistently shown 50%, but I've seen it go to 5%, and it was at 100% a few days ago. I don't get any more triggers on this device than any other one, just the usual *other* problem of the screen flashing or whatever it is that happens causing false alarms.
Nothing has changed in my environment. Same Arlo config, same routers, same phone, etc. I guess it's never worked flawlessly, but with each app release it seems to degrade more and more. I can't depend on it, and that's a deal breaker.
I get this ALL the time too:
I often want to change the mode, I work from home at random times, and I like to switch from all on to a select set of cameras. So I go to change the mode, and sometimes it goes directly to mode selection, but usually sits here as shown for minutes, sometimes never "catches" and I have to kill the app and try again.
You see, that's the issue I have with Arlo. It's supposed to *enhance* my life and productivity. Instead, it adds seconds/minutes to my day, usually needlessly.
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