Routines not Working Correctly

[KachinaShadow]

@BrookeN 
I have routines set up to go from arm home mode into standby mode between sunset and sunrise...here's what I have active on each routine...
ARM HOME - 2 Cameras, 1 Doorbell, NO lights
STANDBY - 4 Cameras, 1 Doorbell, 3 Lights
ARM AWAY - 7 Cameras, 1 Doorbell, 3 lights (everything active, recording and notifying)

Last night, hours after the system went into standby mode, I found that I had 1 camera and 1 light that were no longer sensing motion and after restarting the hub/base, both were now sensing motion.

This morning, after the system went from standby to arm home (and indicating so on the app), I found that all devices were still active as if they were still in standby mode (recordings, notifications, etc.) so I restarted the hub/base and nothing changed. After checking all routines and settings, I once again restarted the hub/base and this time the 2 cameras, that are included in standby but not in arm home, were no longer active in arm home (which is how they're supposed to be since they're not included in the arm home routine) but the 2 lights, which are NOT included in the arm home routine, continue to sense motion, send notifications and trigger the corresponding 2 cameras to record (the lights are set to trigger those 2 cameras when in standby but those lights and cameras are not included in the arm home mode).

So, what I now have is 2 lights that are sensing motion, sending annoying notifications and triggering recordings in corresponding cameras while in arm home mode when, in fact, those 2 lights are not even included in the arm home routine.

EDIT:
After posting this, I decided to unplug the hub/base for a few minutes and now everything is back to normal...other that trying to figure out just what happened in the first place and why I had to spend the morning messing with this, or if there is ever going to be a week that goes by when I don't have to spend hours trying to fix or figure out issues with this system? Very, very frustrating indeed!

[BrookeN]

Are you still seeing this behavior as resolved?

[KachinaShadow · Accepted solution]

After unplugging the hub/base everything is back to normal and has remained so.

I just thought it was worth mentioning the whole ordeal since the changing behavior, upon restarting the hub/base multiple times, was really weird...especially things like the lights functioning, basically on their own, when not even included in the arm home routine 🤔

[BrookeN]

Thank you for letting me know. I did pass that information onto our team of what you were experiencing. If you see that behavior again, send me a dm and I will have someone look into it.  

[KachinaShadow]

👍

[KachinaShadow]

@BrookeN 
Unfortunately, this is not "solved"...the same thing happened this morning, not after it switched from standby to arm home at sunrise but after I restarted the VMB5000 hub, which I try to do weekly. I restarted the hub after finding the issue this morning and, like last time, that didn't solve the problem so I pulled the power to the hub for about three minutes and just like last time unplugging the hub fixed the issue, the lights no longer sense motion and send a notification when in arm home...remember, the lights are not even included in the arm home routine.

DM sent...

[KachinaShadow]

 @BrookeN 
Update to my last post...of my seven lights, the one that I checked after the reboot was not sending notifications but now, even after 2 reboots, the other six lights are still sensing motion and sending notifications when in arm home (none of those are included in the arm home routine!)
All seven lights are set up the same in both standby and arm away routines as follows...three are set to send notifications and four are not. Of the four that are not set to send notifications, three are on battery power only and one is powered full time (which is the only one that is not sending notifications). Of the three that are set to send notifications, two are on solar panels and one is on battery power only. 
I will continue to repower the hub, hoping that this resolves itself like last time because I can't have notifications for the lights being sent to me every time birds fly by and since none of the lights are included in arm home, there's no way to even turn off the notifications.

UPDATE: After unsuccessfully rebooting once more, I tried manually switching to standby and then back to arm home and that solved it. Besides the lights, there are 5 cameras that are not included in the arm home mode but, unlike the lights they did not mysteriously become active, so this issue is limited to just the lights.

Note that there was an issue, that began years ago, where the lights would send notifications whether or not notifications were selected (this began after an ongoing issue of the lights not sending any notifications, regardless of the setting, was resolved) and that the one powered light (with notifications turned off and was also the one that did not send notifications this morning) was the only light, then and now, that was able to turn notifications on or off when that issue came up years ago, and it's still the only light that is able to do so. Unfortunately, shortly after this issue began, the lights had reached EOL and even though the issue of being unable to turn off notifications had been created by the lights not sending notifications fix, it remained unresolved. Fortunately, three of my seven are just spare lights so it doesn't matter if notifications can't be turned off and, of the other four, the one where I need notifications to be off is the only one that's actually able to do so. The remaining three need to have notifications on even though with those three you have no choice as they always send notifications regardless.