Arlo|Smart Home Security|Wireless HD Security Cameras

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bbates7995
Guide
Guide

I can't seem to find how to empty the recylce bin.  Am I missing something?

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ant
Mentor
Mentor

TomMac wrote:

bbates7995 wrote:

I can't seem to find how to empty the recylce bin.  Am I missing something?


you can't... but the recycle bin will AUTO-DELETE in 7 days after placement. And, I don't believe the trash bin counts to your total storage amount ( there were some changes with this so not 100% sure )

 

This does give you a chance to retrieve something placed there by mistake


I hope they will take my idea to add the manual empty. 🙂

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TomMac
Guru Guru
Guru

bbates7995 wrote:

I can't seem to find how to empty the recylce bin.  Am I missing something?


you can't... but the recycle bin will AUTO-DELETE in 7 days after placement. And, I don't believe the trash bin counts to your total storage amount ( there were some changes with this so not 100% sure )

 

This does give you a chance to retrieve something placed there by mistake

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Morse is faster than texting!
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ant
Mentor
Mentor

TomMac wrote:

bbates7995 wrote:

I can't seem to find how to empty the recylce bin.  Am I missing something?


you can't... but the recycle bin will AUTO-DELETE in 7 days after placement. And, I don't believe the trash bin counts to your total storage amount ( there were some changes with this so not 100% sure )

 

This does give you a chance to retrieve something placed there by mistake


I hope they will take my idea to add the manual empty. 🙂

cyberjunkyfreak
Apprentice
Apprentice

+1 for the manual empty option... although i think it should require some sort of added security.  For instance, let's say somebody were to hack into your account for the purpose of permanently deleting the recordings.  A two-step verification could be added as an exta security measure for manual empty of the recycle bin (for instance Google Authenticator, or something like that).

JPC
Prodigy
Prodigy

There's always pros and cons but I like those ideas guys.. I wonder how privacy works though..

 

Does Arlo Admin support have access to those videos in the server all the time or are they limited? 

Irish2
Tutor
Tutor

Is there any way to retrieve videos once they are no longer in trash - lost intruder video:(

jguerdat
Guru Guru
Guru

No. That's what the paid plans are for. There are also user-supplied things such as a Python script I've been using to make scheduled automatic downloads.

Irish2
Tutor
Tutor

I have a paid plan.  This was a video accidently sent to trash before it was realized there was an illegal entry.  I this a user product from arlo? thanks!

jguerdat
Guru Guru
Guru

Since you have a paid plan, is it possible that the video is still there? Have you looked since Arlo seems to be a bit lax in removing stuff in the Recycle Bin?

 

The script I have is not Arlo-provided but is just a quick hack by a user. It works for me but your usage is completely on you. It simply downloads yesterday's videos and puts them where you want. Most folks don't care or download manually - I'm a geek...

ant
Mentor
Mentor

jguerdat wrote:
...

The script I have is not Arlo-provided but is just a quick hack by a user. It works for me but your usage is completely on you. It simply downloads yesterday's videos and puts them where you want. Most folks don't care or download manually - I'm a geek...


Can you please kindly share your script with us?

jguerdat
Guru Guru
Guru

I've sent it to various folks here already. PM me your email address and I can attach it in an email. Note that the script is a Python one so you need to install it and the requests add-on to Python. It's documented in the header of the script but if you're not up to installing Python and modifying the script with at least your Arlo login info it's not for you. If you're at least mildly tech-savvy it should be no problem.