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Kassia
Aspirant
Aspirant

Hello, guys!

Today when I opened the photo files, I found that all my photos cannot be opened, it seems that they were all corrupted, anyone who know how to recover my photos? They are very important to me.

Any suggestion will be appreciated.

Thank you in advance!

4 REPLIES 4
Cheayol
Aspirant
Aspirant

Where are these photos stored? PC or Mobile? No matter where, you should stop using the device first.

JamesC
Community Manager
Community Manager

Kassia,

 

Are you trying to view content from the library within the Arlo mobile app or are these files that you downloaded and stored locally?

 

JamesC

Kassia
Aspirant
Aspirant

Hi, thank you for your instant apply. Well, I lost my photos on my android phone and I never add new data on it since I lost them. So do you know any solutions? Thank you so much.

Cheayol
Aspirant
Aspirant

In this case, you can recover the photos by using data recovery programs. I have used one named Bitwar data recovery, maybe you can try it, or search online for other recovery programs.

You'd better back up the data in advance .