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Recordings lost after App update

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Rustydogg
Guide
Guide

How do I access my old stored recordings that were there before the update?? I am only seeing recordings stored AFTER the update. Please tell me there are not lost!

Thank you, .

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TomMac
Guru Guru
Guru

They are lost under most circumstances.

 

You may have a shot of getting them back if you have another device you haven't updated or on a PC a cached copy of the old software. It you do I have brought it up and the recycle bin is still there along with the vids.

 

OR contact Netgear, they may be able to retrieve them

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