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  • ‎2019-04-11 10:43 AM
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KellyS007
Aspirant
Aspirant
‎2019-04-11 10:43 AM

Videos won’t play.

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jguerdat
Guru Guru
Guru
‎2019-04-11 11:23 AM

Details. App or browser? WHich device and OS? What have you tried? What do you see? If you download them do they play?

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KellyS007
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Aspirant
‎2019-04-11 12:10 PM

App (iOS) and browser. Everything was working fine until last night. Shows live feed and shows it has recorded but won’t play recorded videos. I have tried rebooting and disconnected etc.

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jguerdat
Guru Guru
Guru
‎2019-04-11 03:51 PM

Have you rebooted your phone and reinstalled the app? Have you downloaded the videos to play locally? What size are they?

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