Arlo|Smart Home Security|Wireless HD Security Cameras
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Receiving motion alerts after setting mode to disarmed

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  • ‎2018-07-15 09:38 AM
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Brycek123
Aspirant
Aspirant
‎2018-07-15 09:38 AM
I have noticed over the last several weeks after I disarm the system it will randomly switch back to armed. I often disarm the system when i am working around the house no reason for 100+ alerts. I have reset the base station and even uninstalled the app and reinstalled. Just wanted to know if anyone else has had this issue or any ideas?
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JamesC
Community Manager
Community Manager
‎2018-07-18 04:05 PM

Brycek123,

 

i've not been able to replicate any issues with arming/disarming as needed. What device are you using to change the mode? Do you always see this behavior? Does it make any difference depending on which device you use?

 

JamesC

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Brycek123
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Aspirant
‎2018-07-18 04:14 PM
I am using my samsung Note8, and still having the issue. I hadn't thought of loading the app on my iPad but will give that a try and update what I find out.
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