Show image/snapshot when motion is detected

[homehome]

@ShayneS, this feature is not available on Android. 

Will it become available? And when and if so under what conditions? I.e. Will it be available on the no subscription case? 

[homehome]

@ShayneS ,

I am on Arlo Smart Premier plan (1 month trial) and on Android 8.1.0. I have smart notifications enabled for all my cameras and I have all the types of smart notifications enabled. 

I get email allerts, with no screenshot, from all cameras and I get notifications on the app from all cameras but again no screenshot. 

Obviously the feature is not working. Therefore, please advise as your product is essentially unusable! 

[ShayneS]

@homehome 

The engineering team is investigating the issue with pictures missing from email. With that said, you should be receiving rich notifications through your push notifications. I tested this with an Android phone & you have to press the drop down arrow for the picture to populate.

[Rueg]

@JessicaP  - any update on this?  You can see how many people this is impacting.  I would think this would be given some priority.

Thanks.

Steve

[homehome]

Still waiting for an update as well. No news yet on the email screenshots yet. 

[homehome]

No news yet....a case has been opened but nothing after that. Still waiting.