Arlo|Smart Home Security|Wireless HD Security Cameras

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Guidob2222
Aspirant
Aspirant
Hi - I've had our basic Arlo video security system for about 5 months now and it's been great except recently one of our cameras started alarming every 20 seconds. I thought maybe it was a battery issue so I checked out the camera to replace the batteries and noticed the camera has water in it - I assume from the latest rain we had. Aren't these cameras rated for outdoors? Would warranty cover something like this? I've got the camera in a bag of rice to help dry it out but think it's toast. Who could I contact about this? Sure hope I'm not out the $140 for the camera.
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jguerdat
Guru Guru
Guru
Warranty should cover this but it's possible that the battery door wasn't properly closed. I've done it myself. Hopefully, drying it out is all you need.
Guidob2222
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Aspirant
How do I connect with Arlo warranty about the issue?
manfredz
Hero
Hero

scroll down this screen, at the bottom you should see CONTACT SUPPORT, giving you several options