Arlo|Smart Home Security|Wireless HD Security Cameras
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Problems recording and email, arlo down?

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grahnen
Aspirant
Aspirant

I have two cameras and I noticed that non of them can record ATM. Motion push does work, Emails doesnt work.

Its does not record and if I try to use live. I get an error message that it cant connect to the cameras.

I have checked for firmware updates, last shots saved is from two days ago.

What is this?

2 REPLIES 2
JamesC
Community Manager
Community Manager

grahnen,

 

Consider rebooting your base station (press and release the on-off button on the back of the base). Allow the base station to come back online with a solid green internet LED and try again.

 

JamesC

jguerdat
Guru Guru
Guru

Fwiw, I have no problem with either recordings or emails. Could be something unique to your installation.