Arlo|Smart Home Security|Wireless HD Security Cameras

Problem with the Android version of the app?

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kutelmu2
Aspirant
Aspirant

My wife is not able to login to our Arlo account and cameras. She has an android phone. I can login with her credentials on my iPhone and in a web browser. I cannot login to my account with my credentials on her phone. Any one else having issues with the android app?

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BrookeN
Arlo Moderator
Arlo Moderator

Have you tried to uninstall the app and reinstall the app on the android device? Also, are you both on the same app version?