Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 1 Reply
  • ‎2025-03-21 07:36 AM
  • 137 Views
  • 0 Likes
  • 2 In Conversation
kutelmu2
Aspirant
Aspirant
‎2025-03-21 07:36 AM

My wife is not able to login to our Arlo account and cameras. She has an android phone. I can login with her credentials on my iPhone and in a web browser. I cannot login to my account with my credentials on her phone. Any one else having issues with the android app?

Labels:
0 Likes
Reply
Message 1 of 2
Views icon 137
1 REPLY 1
BrookeN
Arlo Moderator
Arlo Moderator
‎2025-03-24 10:08 AM

Have you tried to uninstall the app and reinstall the app on the android device? Also, are you both on the same app version?

0 Likes
Reply
Message 2 of 2
Views icon 94
Related Labels
Discussion stats
  • 1 Reply
  • ‎2025-03-21 07:36 AM
  • 138 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.