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Solved! Go to Solution.
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I believe that only Netgear can clear the old user name connected to the serial number on the base.
You may have to supply some form of proof of sale/purchase for them to do so.
( btw, not the same problem with the cameras as they will link to any base ).
The only chance you have of doing it yourself is by a factory reset by holding the reset in for about ten secs till the leds flash ... but don't think that will help as it auto picks up the serial number after
Morse is faster than texting!
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alexanderleal wrote:
Thanks TomMac. I was able to create my profile and reset the base station. I was following the instruction on the manual for factory reset but its didn't work. The simple reset did the job. Now the battery concerns me. I haven't used it much and I actually turn the camera off. In 2 days, it used 24% already
Yes... leave the batteries in the Camera without the base on can drain batteries...this is known ( I guess in order to keep it more water resistant, they ommited the physical on/off switch like the original Vuezones ( weren't waterproof ))
If the base is to be totally turned off for a day or two it's better to open the battery door for the cameras.
BTW, if batteries are needed, they are much cheaper online thru one of the better dealers like Batteryjunction vs local store. I paid about $1.40 for last ones vs almost $4 in store.... *** Only buy from a well rated online dealer as there are fakes out there.
Morse is faster than texting!
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