Arlo|Smart Home Security|Wireless HD Security Cameras

Problem adding new security lights

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aipodka1
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I already have two Security Lights and a Wi-Fi bridge set up and working normally. I recently found another set of the same lights still in the box. Using the app, I tried to add one of the new ones. I scanned the QR code and pressed the button to enter pairing mode. The light blinks blue and the app says “discovering new devices”, but after a minute or so it says “no devices found”. I repeated the same process with another new light but the results are the same.

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @aipodka1 

 

These devices may be having an issue onboarding because of old firmware and being a legacy EOL device. These light do not receive anymore firmware updates. You can find more info here

 

Additionally, if you're interested in a newer device we might be able to assist. Please send me a PM for further information.