Piiece of **bleep**.

[vac]

Can never get connection first up.  What is the point?

[JamesC]

vac,

Welcome to the community! I have moved your post from the Arlo Idea Exchange to the troubleshooting board so your question gets proper exposure.

In order to further assist you I would like you to provide a couple more pieces of information.  When you say "can never get connection first up" are you not able to obtain a green internet LED on the base station? Please give us more information so that we may help you find a solution to the issue.

Thank you!

JamesC

[woseyjales]

Good Lawd James! Let's all get past the green light troubleshooting countdown! We all should know what the lights mean and just like I've reported before, if the green internet light is on, great, we all should know that, that means the base station is communicating with the internet, wooooooowhooooooooooo!!!! The key here is the camera light!!!  Is it green? Great, but that only means one camera may be communicating with the base station, it is in no way indicitive, that all the cameras are communicating and that right there is a serious flaw!!!

The only way to know if all cameras are communicating, is to log on to the arlo app, or windows link and get the "getting status" or "camera offline", or "base station not connected", even when the internet light on the base station is green!

What's the solution to the idiot lights that are idiots themselves???

Why are the cameras pixilating or smearing sometimes and sometimes not???

Why, going through a browser link ,do you always get "getting status" for a extremely longtime, or "base station not connected", "camera not connected"???

Are all these issues due to wifi (2.4 Ghz) interference/communication issues between base station and cameras or not???

When are y'all (Netgear/Arlo/Sub Contracted Front Line Support) going to actually address these issues and quit with the "all consumers are stupid exercise in troubleshooting"???

Let's just get down to the brass tacks and actually solve some issues, as opposed to the forum solving them for you!!!

[vac · Accepted solution]

Sorry got a bit emotional.  All works well now, so thank-you to the replies.

Cheers

[akimbo]

So what was the solution here? Having the same issues...

---

vac wrote:

Sorry got a bit emotional.  All works well now, so thank-you to the replies.

Cheers

---