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Phone and PC do not detect pase unit VMB3000

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  • ‎2016-12-16 06:12 PM
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jcalla
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‎2016-12-16 06:12 PM

One of our accounts recognizes the base unit and works fine.  We are trying to set up a second account.  The account set-up worked but it does not recognize the base unit.  Sharing between the first account and second one doesn't work either.

 

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jguerdat
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‎2016-12-17 06:47 AM

Is the second account a guest account set up through Settings, Grant Access?  Exactly what are you (not) seeing when logging in using the invited account?

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