Payment

[CSylvester]

Changed payment successfully and it's not being charged. Never missed a payment, next payment is double 

[BrookeN]

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off. 

[CSylvester]

I'm not seeing anything in preferences about turning on private messages 

[StephenB]

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@CSylvester wrote:

I'm not seeing anything in preferences about turning on private messages 

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You might not have made enough posts.  It should be here:

[BrookeN]

@CSylvester thank you for providing that information. Support will be reaching out to you as soon as possible. 

[CSylvester]

Am I going to get help with this or no? I've given my # and good times to call and all I got was a chat with an AI tech.

[BrookeN]

@CSylvester I had reached back out to support to contact you. Were you able to speak to someone regarding your payment?