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Overcharged for months

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  • ‎2024-07-25 10:13 PM
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CorinneArlo1
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‎2024-07-25 10:13 PM

I have been overcharged for several months and found it impossible to find out how to contact a non bot to get this resolved so have resorted to this public forum. 
Can anyone advise? 

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StephenB
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‎2024-07-26 04:50 AM
@CorinneArlo1 wrote:

I have been overcharged for several months and found it impossible to find out how to contact a non bot to get this resolved so have resorted to this public forum. 
Can anyone advise? 

If you have a subscription, then the support center in the app include a phone contact as well as chat.  You can use that.

 

If the problem is that you are being billed but the account doesn't show that you have a subscription, then post back and the mods can create a support ticket on your behalf.

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