Orphaned Geofence Devices

[Steve_Hick]

When setting up geofencing, you have to select the mobile user you want to include in geofence, however as I've seen in other posts with no resolution, as my wife and I have changed phones over the years, it shows both of us multiple times (presumably for each phone we've had the app on over the years). There is no way to know which geofence user to select (I end up selecting all of them by default to try to make it work). I've read many posts and the latest seems to point us to upgrading to the new UI, which I've done. I had to recreate all of my schedules, modes & rules. I think I have them set up correctly now which is fine, but this didn't solve the duplicate geofence user issue as all of the orphaned geofence users still exist. Has anyone figured this out? Arlo needs to provide a way for us to edit or delete old geofence users.