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One time authorization just about every time I got to my arlo to check my cams

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retiredat44
Tutor
Tutor

It asks me to authorize just about every time I got to my arlo to check my cams. We keep asking to get this fixed and always ignored!!!!! If someone wants to do this non-sense, make it an option!

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ShayneS
Arlo Moderator
Arlo Moderator

Does this occur on any other web browsers as well? Have you tried clearing your cache and testing again? 

StephenB
Guru Guru
Guru

@retiredat44 wrote:

It asks me to authorize just about every time I got to my arlo to check my cams. 


Are you frequently rebooting the PC?  I believe you will need to re-trust every time you do that.

 


@retiredat44 wrote:

make it an option!


I'd prefer that myself, but I don't think Arlo will do that.  They mandated 2FA shortly after some really creepy stuff happened with Ring cameras, as they wanted to prevent that from happening to Arlo systems.  

jguerdat
Guru Guru
Guru

@StephenB wrote:

Are you frequently rebooting the PC?  I believe you will need to re-trust every time you do that.

I think it's from closing the browser rather than rebooting (*which also closes the browser). I leave the browser open all the time and use sleep rather than shutdown with no issues.