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Firmware 1.4.293
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Troubleshooting
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Hi @gmclaren17
There are a few troubleshooting steps we can try.
- You may try to reboot the camera by removing & re-inserting the batteries
- You can remove & re-add the camera from Settings > My Device (be sure to note any settings rules for the camera.
If the following steps do not help, Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support