Arlo|Smart Home Security|Wireless HD Security Cameras
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One camera will not complete Firmware update

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DavidB8754
Aspirant
Aspirant

I have a camera asking for a firmware update that will not finish from 1.2.4941  to 1.2.10342.  The other camera was able to update to 1.2.10342 and is working now.  I have resynced cameras several times and factory reset the base and turned on off, changed the batteries etc.  

3 REPLIES 3
jguerdat
Guru Guru
Guru
Wait overnight and see if it automatically updates.
DavidB8754
Aspirant
Aspirant

I waited overnight and it still says update is available, but wont let me click it.  

TomMac
Guru Guru
Guru

Open and close the cam battery door, power button reboot the base...wait overnight

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