Arlo|Smart Home Security|Wireless HD Security Cameras
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One camera doesn't work anymore - nothing

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Teddykp
Aspirant
Aspirant
One of my wireless cameras longer records or plays live , it worked fine before and then just stopped .ive changed the batteries and removed the device and re synced etc but nothing seems to work!!
3 REPLIES 3
JamesC
Community Manager
Community Manager

Teddykp,

 

Does the camera give you an error message?

 

Were you able to get the camera to sync back up after changing batteries and removing the device?

 

JamesC

Teddykp
Aspirant
Aspirant
Hi JamesC,

It's says unable to play ? About four days ago I could get a picture on it but nothing more and now it's just doing nothing but according to all the icons it's up and running?
Will order more batteries but I did give it a try before .

Thanks
JamesC
Community Manager
Community Manager

Teddykp,
 
Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

 

JamesC