Odd behavior on my Galaxy S10, on 12/31/20 I was logged out of Arlo, after relog all empty

[JimN20]

I was logged out of my mobile app around midnight 12/31/20 where I have 5 cameras.  My account is the primary account, when I logged back into the app, everything was empty and I have no history of any December recordings.  To make matters odd, my wife is a guess and her's is displaying fine no issues and is current as of 1/4/21.  I've removed the app and tried to reinstall with the same behavior. When I log into the web I see the same empty devices and history?  How could my account be reset but my guess still has full access?  

[JimN20 · Accepted solution]

This is resolved. Wrong login account was used.