Arlo|Smart Home Security|Wireless HD Security Cameras
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fordboy419
Follower
Follower

I have 3 Cameras set up on my base, and all 3 are doing the same thing now.  So they will sense motion and turn on the light on the Camera, I can play the Camera LIVE through the web or the app and it is also on Armed mode with Sensitivity turned up to 100%.  I will not get any notification of movement or the camera start recording.  I have not had a recording in 4 days.  I have reset the base station, repaired the cameras and no change.  Can someone please help?

I called Arlo support and they want me to bring the camera to the base station when I am on the phone with them and that is easier said than done with the camera being on the top of the house.

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @fordboy419

 

Do you have activity zones created for the cameras that are experiencing the issue with missing recordings?