Arlo|Smart Home Security|Wireless HD Security Cameras
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Not recording or detecting motion

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  • ‎2024-05-13 05:42 PM
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Deintinis
Aspirant
Aspirant
‎2024-05-13 05:42 PM

Just a few days ago my system stopped recording and detecting 

motion/pushing notifications.  
I’ve restarted the Arlo pro base, uninstalled and reinstalled the app and still not working.   Any other steps besides removing and reading the cameras?

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DannyBearAgain
Master
Master
‎2024-05-13 11:09 PM

Your best steps are to power cycle any arlo base stations/hubs and remove the camera battery for 10sec to reset them.

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Deintinis
Aspirant
Aspirant
‎2024-05-14 03:50 AM

Thanks.  Unplugged base station, pulled all batteries and restarted along with removing and reinstalling the app.  Still same behavior though.  All cameras showing last image from yesterday when I manually pressed play on them.  Last recordings from May 8th. 

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Deintinis
Aspirant
Aspirant
‎2024-05-14 05:24 AM

Removing and re adding the cameras fixed the problem.  Definitely a pain but looks like working normal now. 

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