Arlo|Smart Home Security|Wireless HD Security Cameras

Not recording at times

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mikezy4
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My cameras are not picking up every thing . I had an unauthorized person sitting on my back porch for 45 mins minutes. He walked around the porch and tried to get I and the Arlo only pick up 10 seconds of the whole incident. My inside camara catch him trying to get into my door . Lucky he didn't get it. But since this only recording 10 secs it makes me wonder what else is it not catching . I have a young kids in my home and this is supposed to help keep us safe.
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TomMac
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Guru

I would take a guess,,,, you have the record time on the cameras to "record till motion stops ".

If so, pick a fixed time.  I do believe you will get a better response to recordings.

 

Also, placement is just as important as sense level.... have you adjusted the sense level?

can you do a snapshot of the camera for help in better placement?

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