Arlo|Smart Home Security|Wireless HD Security Cameras
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Not getting email notification

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  • ‎2016-02-09 05:40 PM
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Chrisg1966
Follower
Follower
‎2016-02-09 05:40 PM

As of 2-9-16 I'm no longer receiving email alerts although I'm getting them on the app. Anyone else having this issue? Thx

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JamesC
Community Manager
Community Manager
‎2016-02-10 11:14 AM

Chrisg1966,

 

Check to make sure your e-mail has been confirmed. If you navigate to your profile under settings, you will see a link to resend the confirmation e-mail or a "Confirmed" tag underneath your e-mail address.

 

Also check your rules to make sure e-mail alerts are enabled and the desired e-mail address is listed.

 

JamesC

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