Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Not edit option for armed m ode and base station is connected but does not show up in app

Reply
Discussion stats
  • 1 Reply
  • ‎2017-04-14 11:22 AM
  • 2860 Views
  • 0 Likes
  • 2 In Conversation
sdaleyesq
Follower
Follower
‎2017-04-14 11:22 AM

So I can see my live videos but there is no recording when there is activity

In the mode option I cannot edit the "armed" mode and in the device settings my two cameras are listed but the base station is not so I cannot remote reset it or anything.

Labels:
0 Likes
Reply
Message 1 of 2
2,860
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2017-04-14 02:34 PM
By any chance are you using a guest account? Also, try using both the app and a browser.
0 Likes
Reply
Message 2 of 2
2,853
Related Labels
Discussion stats
  • 1 Reply
  • ‎2017-04-14 11:22 AM
  • 2861 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.