Arlo|Smart Home Security|Wireless HD Security Cameras

Not Recording on Motion Detection

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mhconley
Guide
Guide
I just setup a 5 camera refurbished system. All the cameras are connected to the base, working, and report motion. I get notices on my cell that motion is detected yet none of the cameras are recording. How do I get them to record?
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mhconley
Guide
Guide
I had camera firmware updates available this morning. After installing them and using the Armed setting my cameras detect and record as they should. Neat product.

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steve_t
Master Master
Master

In your recording mode of choice (most people used ARMED), click to the right of the mode name on the pencil or ">" symbol to edit the mode. Then you'll see a list of rules. Edit the rules so that "Record video" is ticked. If you click the pencil or > next to Record Video, you'll get a slider to change the recording duration anywhere from 5s to 120s. Don't forget to click save as you go back 

mhconley
Guide
Guide
I had camera firmware updates available this morning. After installing them and using the Armed setting my cameras detect and record as they should. Neat product.
akang009
Aspirant
Aspirant

Was this for the Arlo or the Arlo Pro?