Arlo|Smart Home Security|Wireless HD Security Cameras

No picture

Reply
Discussion stats
  • 3 Replies
  • 2540 Views
  • 0 Likes
  • 2 In Conversation
ghiaguy0
Aspirant
Aspirant

I just bought my camera and it is working great except for one camera.  When you look at it on the main screen it shows a colorful bunch of pixels.  But if you go into the settings tab of the camera and look at it there the picture is perfect.  I have tried to add and delete the camera, use new batteries but nothing works.  Please advise.  Thanks

3 REPLIES 3
jguerdat
Guru Guru
Guru

First step is to open and close the battery cover on the camera.

ghiaguy0
Aspirant
Aspirant
Already did
jguerdat
Guru Guru
Guru

Sounds like a defective camera.  Open a trouble ticket.