Arlo|Smart Home Security|Wireless HD Security Cameras
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No longer have a login and password on my app home screen

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  • ‎2023-05-23 07:36 PM
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ElleJean89
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Follower
‎2023-05-23 07:36 PM

Hello,

I now longer have a login and password on my app Home Screen. I’ve tried deleting and reinstalling with no success. 

19DC537D-9E19-4AD4-B300-674F5E5E2349.png

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JamesC
Community Manager
Community Manager
‎2023-05-25 12:42 PM

ElleJean89,

 

Some users have reported success by simply uninstalling and reinstalling the Arlo Secure mobile app. For others, following the steps here were successfully: https://community.arlo.com/t5/Arlo/Add-trusted-device-on-new-iPhone-Issue-Resolved-Workaround/m-p/18...

 

JamesC

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