Arlo|Smart Home Security|Wireless HD Security Cameras
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Night vision WAS working fine...after a very few days, it's VERY spotty?....daytime is still fine..

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  • ‎2016-08-29 05:46 AM
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1atfd
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‎2016-08-29 05:46 AM

DID receive firmware updates..cameras are all..( 3 )..placed appropriately..batteries are fine..works EVERY time during daylight..WAS also working identically on night vision, but about 3 days ago, suddenly stopped?

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SteveDT
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‎2016-08-29 11:32 AM

My night vision also went kaput after about a week.  I've got an open case with Netgear tech support and they have me doing some troubleshooting steps, so i'll keep you posted!

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JamesC
Community Manager
Community Manager
‎2016-08-31 08:32 AM

1atfd,

 

You indicate that you have three cameras. A good way to isolate the issue further would be to swap the location of an unaffected camera with the camera that is behaving incorrectly. Test to see if the new camera in the new location behaves the same.

 

JamesC

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