New user problems

[trumanmcbride]

So from what I have been reading I guess this is just bad timming on my part. I was setting up my system for the first time then none of the cameras showed up on my phone or computer and neither could detect the system. I recieved a email saying set was complete. If you are updating the system it is not acceptable to have your whole system go down just because you add a update. I will wait a couple of hours and the reset everthing and try again. This does not leave a good impression on your new customers as well as your current ones.

[JamesC]

The Arlo team is making several updates to the cloud and to all the apps as a part of the new release today. Some users may experience issues during this process and we apologize for any inconvenience this might cause. We expect the issues to be resolved in a very short time frame.

JamesC