Arlo|Smart Home Security|Wireless HD Security Cameras

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celso33614
Aspirant
Aspirant

For some unknown reason all of my cameras have lost wifi connection unless directly connected to power.  I've charged the cameras and they show fully charged but show an exclamation point stating offline. The cameras will not even allow me to sync. When I plug them in to charge instead of flashing blue it flashes orange. Initially it flashes blue but then started blinking orange. At this point I knew cameras would not connect through wifi.

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jguerdat
Guru Guru
Guru

Have you rebooted your router?

celso33614
Aspirant
Aspirant

I've tried everything to include blanking the router and starting from scratch. Now I'm concerned that if I do that t couldn't get the camera to sync them I couldn't even use them even plugged directly to power 

jguerdat
Guru Guru
Guru

It kinda sounds like dead batteries. Try this procedure:

 

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do