New camera issue model VMC3030-10

[WildBill]

I just added a third camera to my two camera system. Had no problems with install and it works fine. My issue is it does not display the last image recorded, it has a green screen that says press live button to see your new camera in action after I log back on. My two original cameras show the last image captured.

[TomMac]

two things...

1) try and reboot the base via the power button

2) restart or clear the cache in you browser

[WildBill]

I tried your suggestions to no avail. I'm using iPhone and iPad for viewing.

[Sakiboy]

Hi, I have the same issue. What is problem.

[JamesC]

WildBill, Sakiboy

This is the default message you will receive on a new camera until you live stream the camera for the first time. Does this message remain after you initiate the first live stream?

JamesC

[WildBill]

Yes it comes back after I log out and back on. It displays the image as long as logged on.

[Sakiboy]

You need to taked out the new camera and add it again. For me is working now.

[WildBill · Accepted solution]

Yes that is the fix. Go to settings, devices, the problem camera and remove it from system. Then bring to base station and sync.