New App no longer triggers alerts?

[kopehgo1]

Hi everyone I’ve had the Arlo doorbell for ages now, and prior to the update every time a person would show up at my door it would show person detected. Since the new upgrade it’s now only showing motion and when I try to change anything it says I need the plus plan.

Is this some new change? They increased the price and took away features?

[ShayneS · Accepted solution]

Hi @kopehgo1 

Can you PM me with your email address to your Arlo account?